For years I had the misfortune of working with someone who was disrespectful, unpredictable and moody. Some would call him a bully; I called him a jerk.

Because I wanted to be ‘nice’, I tolerated his behavior. I thought that if I said anything I’d be rocking the proverbial boat, and was seriously concerned that I might be reprimanded because he was in a position of higher authority than me.

I wasn’t alone - his boorish behavior affected almost everyone at work. Like the wind,…

The quality of your life depends on the quality of your relationships, and the quality of your relationships depends on you. How do you create solid, authentic relationships at home, at work and in your community? By being a person of quality yourself.

Quality depends on 3 factors – your attitude, your…

Did you send or receive any of those annual family updates over the holidays? You know what I mean; the letters people send that highlight their accomplishments, announce how their families have grown (or, sadly, shrunk) and include a snapshot or two.

After reading a few of these letters, I began to…

By Sue Jacques ~ The Civility CEO™

For decades, Rebecca and James joyfully shared the holidays with their extended families. They would…